Welcome to the Rural Connect Help Centre

Connecting churches together is more exciting than ever with the new tools at our disposal! Sometimes, technology can feel like a barrier instead, and it’s encouraging if something goes wrong or proves challenging to do, that there is a support team to call.

We’ve all been there, and we know you need someone to turn when this happens. We can get you back on track, and you can continue to focus on finding exciting ways to share the good news: even from a distance.

If you want more information about the project “Rural Connect”, you can contact our support team at Amik Technology Inc., or any of the hub partners such as George Bott at St John’s in Marathon, or Meryl Gillmore at Southampton United Church. 

Technical Support

Submit a ticket

Submit a help ticket for the next available agent.

Review tickets

Review past tickets submitted under your account.

Knowledge base

Video and Text based guides for the hub, satellites, and v-mix.

Hub & Satellite Equipment Available

The United Church of Canada has unallocated hub and satellite equipment. If you are interessted in taking part in this product please enquire.

Rack shown is Gen 1, racks available are a later version using NDI cameras and either polycom or clearone mixers